How we collect information about you
When you visit the Underground Sound website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.
If you order anything from us we:
• Contact information - your name, address, phone, email, Skype ID and other similar information.
• Financial information - the bank account numbers and credit card numbers that you link to your order.
Before permitting you to use our Service, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, social security number or other information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.
How we use cookies
When you access our website, we, or companies we hire to track how our website is used, may place small data files called cookies on your computer. We send a session cookie to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your information on each page. Once you log out or close your browser, this cookie expires and no longer has any effect. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.
How we protect and store personal information
Throughout this policy, we use the term personal information to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user. We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:
• provide the services and customer support you request;
• process transactions and send notices about your transactions
• resolve disputes, collect fees, and troubleshoot problems;
• prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• customize, measure, and improve our services and the content and layout of our website;
• send you targeted marketing, service update notices, and promotional offers based on your communication preferences;
• compare information for accuracy and verify it with third parties.
How we share personal information with other users
We do not share ANY personal information with third party companies or any other users of the website. This is not something we thrive on. We have no reason to ever do this. How you can access or change your personal information You can review your personal information and make any necessary changes, at any time by editing your order before you confirm.
How you can contact us about privacy questions
If you have questions or concerns regarding this policy, you should contact privacy@undergroundsound.com